The California Public Utilities Commission scolded Verizon Wireless in an order Thursday for its handling of a case of alleged customer fraud. The CPUC granted relief to a family of complainants through a 4-0 vote on a consent agenda during a Thursday meeting. Verizon could face further sanctions, the agency said. “During the course of this proceeding, Verizon failed to disclose material information concerning the porting and reassignment of at least one of Complainants’ mobile phone numbers,” said the draft decision in docket C.23-12-005. “This proceeding will remain open in order to explore an Order to Show Cause against Verizon for this material omission.” The complainants alleged that, without notice, Verizon terminated service to and locked their five iPhones and associated phone numbers for reasons of fraud. The customers said that, as a result, they had to buy five phones and suffered irreparable injury to their businesses because they couldn’t port their locked numbers to another carrier. Verizon asked to dismiss for lack of jurisdiction because its agreement with customers requires arbitration. However, the CPUC said the arbitration clause doesn’t circumvent the commission’s authority. Also, the carrier argued that it may terminate customers’ phone services without notice under its agreement and in exigent circumstances. Verizon argued that it acted after determining that the customers committed fraud. The CPUC agreed that the carrier could terminate customers’ service, but was “not satisfied with the way Verizon's Fraud Department handled this case and the allegations against the Complainants.” Accordingly, the CPUC required that Verizon confidentially “submit a comprehensive report of the procedures and criteria used … to identify and accuse customers of fraud,” with “specific evidence that supported Verizon's claim that the Complainants in this case engaged in fraudulent activity.” Also, the CPUC said the customer agreement “does not authorize Verizon to lock a phone or lock a number associated with a mobile phone.” So, the agency required Verizon to unlock five iPhones and their associated numbers. In addition, the CPUC required the carrier to refund the customers the costs of three of the five locked phones, plus the five replacement phones they bought after their service was terminated. Verizon declined to comment.
The U.S. was premature in creating a supplemental coverage from space (SCS) rules framework, and other nations ought to wait until after the 2027 World Radiocommunication Conference, when there's a more globalized framework to follow, said Mindel de la Torre, Omnispace chief regulatory and international strategy officer, Thursday at Access Intelligence’s Satellite 2024 conference in Washington. Multiple 2023 WRC attendees said there was far greater focus on future agenda items than at past WRCs.
The House Communications Subcommittee unanimously advanced the Foreign Adversary Communications Transparency Act (HR-820), Future Uses of Technology Upholding Reliable and Enhancing Networks Act (HR-1513) and two other anti-China communications security bills Tuesday. House China Committee Chairman Mike Gallagher, R-Wis., meanwhile, is pressing the FCC on whether it will act on reports that mobile devices in the U.S. are still processing signals from China’s BeiDou and Russia’s global navigation satellite systems (GNSS).
An FCC proposal prioritizing processing of applications from broadcasters that offer local programming (see 2401180074) won’t have much of an effect and doesn’t do enough, according to a wide swath of comments filed to docket 24-14 by Monday’s deadline.
The House will vote Wednesday on legislation that would ban TikTok in the U.S. unless Chinese parent company ByteDance divests the popular social media app, an aide for House Majority Leader Steve Scalise, R-La., confirmed Tuesday.
The House Commerce Committee on Thursday unanimously passed legislation (see 2403050051) that could lead to a U.S. ban on the popular Chinese-owned social media app TikTok. The legislation is poised for floor action after gaining public support from House Speaker Mike Johnson, R-La., on Thursday.
The House Commerce Committee on Thursday will mark up two national security-related bills targeting TikTok, including one from Chair Cathy McMorris Rodgers, R-Wash., and ranking member Frank Pallone, D-N.J.
President Joe Biden on Wednesday signed an executive order directing DOJ to establish rules blocking large-scale transfers of Americans’ personal data to entities in hostile nations.
The FCC's supplemental coverage from space framework draft order would see the service operate in select spectrum bands and on a secondary rather than a co-primary basis. The agency on Thursday released agenda items for commissioners' March 14 open meeting. A vote on the framework is expected that day. Also on the agenda are orders for "all-in" pricing disclosures by multichannel video distributors and launch of a voluntary cybersecurity labeling program, initially focused on wireless consumer IoT “products." In addition, Commissioners will vote on a report raising the FCC's broadband speed benchmark to 100/20 Mbps and an NPRM proposing creation of an emergency alert system code for missing and endangered adults.
Broadband Grant Tax Treatment Act (HR-889/S-341) lead Senate sponsor Mark Warner, D-Va., is considering attaching the measure’s language to the House-approved Tax Relief for American Families and Workers Act (HR-7024) ahead of the upper chamber’s consideration of the package. Lobbyists question whether there’s sufficient momentum for swift action on HR-889/S-341 despite communications industry interest. Meanwhile, a potential bid to allocate $3.08 billion from an FCC reauction of 197 returned AWS-3 licenses to fully fund the Secure and Trusted Communications Networks Reimbursement Program (see 2401240001) is unlikely to become part of the 2024 National Security Act supplemental appropriations package but could be a factor in talks for other must-pass legislation this year.