Advocacy Groups Support New ICS Rules; Providers Want More Work

while providers said the commission relied on misleading data. Filings were posted Tuesday in docket 12-375. Existing rates have been "unjust and unreasonable, with substantial and damaging social consequences," said the National Association of State Utility Consumer Advocates, arguing the "need for reform is acute and compelling." Verizon, which no longer provides ICS, backed the proposed rate caps, saying changes are "long overdue." But "more work is needed" to calculate appropriate rate caps, said Pay Tel Communications, because the methodology for the proposed rates "reflects a false assumption that location costs are far more homogenous than they actually are." Pay Tel said the proposed rates are "legally unsuitable for adoption." Civil rights and faith organizations led by MediaJustice and United Church of Christ said the rates should be as low as 5 cents per minute. The Financial Justice Project in the Treasurer and Tax Collector’s Office of San Francisco proposed the FCC consider contracts on a per-device model, rather than per-minute. Securus supported the commission's effort but raised concerns the new interstate limits "may be insufficient to permit providers to recover all reasonable costs." Securus asked to consider the impact of site commissions. Inmates with communication disabilities "remain cruelly isolated from outside contact," said disability-rights groups, and the commission must do more to end "unjust and illegal practices," particularly amid the pandemic. Helping Educate to Advance the Rights of the Deaf said it's an "absolute travesty" incarcerated people with disabilities lack "even have the most basic access to" telecom.