O'Rielly Not Hopeful FCC Will Do More to Protect Legitimate Robocalls

was argued before the Supreme Court this month, with justices indicating they're unlikely to overturn the entire robocalling law (see 2005060051). O’Rielly and then-Commissioner Ajit Pai criticized a 2015 declaratory ruling on how the law should be interpreted (see 1506180046). Now-Chairman Pai “has done yeoman work to try to get at the illegal robocall issue,” O’Rielly said in response to our question. But O’Rielly isn’t “optimistic near term that we’re going to get any resolution.” FCC staff works hard, but COVID-19 makes some work more difficult, he said. What qualifies as an automatic telephone dialing system (ATDS) under the TCPA is “already a mess,” he said: “That’s something that’s been our fault for lack of clarity. It’s an overreach from past commissions.” He has "been very protective of good robocalls because there’s so many that benefit society,” O’Rielly said. People want robocalls from their pharmacy saying a prescription is ready or from a school telling them to pick up their kids, he said. Numerous petitions before the FCC deal “with good robocalls” and need to be addressed, he said. The FCC has “spent too much time going after legitimate calls” and not enough on illegal calls, he said: “Just recently, we’ve done a better job of fixing that direction.” If the FCC isn’t going to act on the larger “big ticket” TCPA questions, it needs to at least address the petitions, he said. “The list keeps growing” and “the majority by far” are by companies that want to make robocalls that will benefit the public, he said. O’Rielly said the FCC should act on a petition by the American Bankers Association and other financial groups seeking clarity that banks, credit unions and customer-facing financial service providers can use ATDS, prerecorded messages and artificial voice for calls involving COVID-19 without violating the TCPA (see 2005220035). O’Rielly said he hasn’t received a single complaint from a March ruling allowing public health authorities to make COVID-related calls (see 2003200074). O’Rielly said he listened to the oral argument in the Supreme Court case, which was streamed. Only part of the TCPA is likely in play, he noted: a 4th U.S. Circuit Court of Appeals ruling that declared a 2015 government debt collection exemption unconstitutional and severed the provision from the remainder of the TCPA.