CPUC Seeks Telecoms' COVID-19 Policies; More States Acting

“Please indicate: (1) which essential functions can and cannot be performed remotely or transferred between locations; (2) how your company responds when employees are unable to work at their assigned job sites; (3) how your company is responding to shelter in place orders ... (4) whether continuity planning differs for pandemics versus events such as earthquakes or wildfires; and (5) whether your company has already activated your business continuity plan.” The CPUC sought any related communications to employees or customers. The agency asked if companies implemented Centers for Disease Control and Prevention interim guidance, what effects the coronavirus might have on call centers and credit-and-collections processes, and if companies suspended disconnections or implemented bill payment plans. Elsewhere, the Oklahoma Corporation Commission closed its office to the public and Saturday said business continues, with most staffers working remotely. The Wyoming Public Service Commission ended paper filing requirements Friday and made phone participation “mandatory” for Tuesday’s meeting. Wisconsin Gov. Tony Evers (D) issued an executive order Sunday suspending certain Public Service Commission administrative rules and empowering the agency to respond to the emergency. The Florida Public Service Commission said Monday it will limit in-person participation at its March 31 meeting. The South Carolina PSC won't close its office but encourages e-filing and is suspending physical hearing appearances except for legal counsel, the agency said Monday: Weekly meetings will continue but can be livestreamed. Many state commissions are responding to the virus (see 2003200014).