DC PSC Urged to Reject Verizon Claim It Can't Enhance Outage Data
Verizon can provide more detailed outage data in the District of Columbia, said the D.C. Office of the People’s Counsel. The Public Service Commission should reject Verizon assertions to the contrary (see 1710170049), OPC replied, posted Tuesday in RM27-2017-01. A…
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proposed requirement for telecom service providers to include information about “geographic area affected by the outage” in reports “could indeed be met by the Company and is in-line with several existing similar federal and state reporting requirements,” including FCC Network Outage Reporting System rules, OPC said. District rules already require cable companies to provide such information, OPC added. “More granular service outage information including, at a minimum, geographic area information, could identify systemic issues in specific geographic areas in the District and thereby, facilitate necessary improvements.” Verizon stood by its claim it can’t provide more detailed information: “Verizon DC is unable to provide specific streets, blocks, or neighborhoods impacted by an outage caused by damage to its outside plant facilities, particularly in the first hour.”