Communications Daily is a Warren News publication.

The FCC should ’strongly reject the cable industry’s calls for pr...

The FCC should “strongly reject the cable industry’s calls for protection,” and adopt an April 11 Enforcement Bureau recommended decision on customer-retention practices (CD April 15 p5), Verizon said in a letter to commissioners. Verizon submitted a CedMagazine.com article…

Sign up for a free preview to unlock the rest of this article

Communications Daily is required reading for senior executives at top telecom corporations, law firms, lobbying organizations, associations and government agencies (including the FCC). Join them today!

that it said included “candid statements” by Comcast. Quotes attributed to Mike Doyle, president of Comcast’s eastern region, “reveal that the position taken by the cable incumbents’ attorneys in this proceeding is not only incorrect and unsupported by the record evidence, it is belied by the cable providers’ own conduct and statements,” Verizon said. Doyle “makes clear” that “customers benefit from retention marketing,” that cable’s complaint “is designed to impose an artificial regulatory constraint on Verizon,” and that “competition to retain customers has everything to do with intense competition among communication service bundles, in which the cable incumbents enjoy significant market advantages,” Verizon said. Retention marketing to video customers differ from that in the phone realm due to the number porting process, said a Comcast spokeswoman. “They're doing this during a period where they control an essential piece of information that has no like context in the video world,” she said.