Blogs are buzzing about a $3.99 per month Vonage retention plan f...
Blogs are buzzing about a $3.99 per month Vonage retention plan for customers who try to cancel service, but the “limited usage” plan might not be the steal bloggers think it is. For one thing, the plan is actually…
Sign up for a free preview to unlock the rest of this article
Communications Daily is required reading for senior executives at top telecom corporations, law firms, lobbying organizations, associations and government agencies (including the FCC). Join them today!
$4.99 per month, a Vonage spokesman said. And unlike with Vonage’s normal plans, Vonage charges retention customers $0.039 more per minute, he said. Vonage’s basic $14.99 per month plan gives users 500 minutes with no added charge. A retention customer using 500 minutes in a month would have to pay Vonage $24.49. The four-year-old program is “by no means a new plan” and fewer than one percent of customers are on it, he said. The promotion “does not significantly impact the company’s financial condition,” he added.