Frontier Sues Wyoming VoIP Provider on Alleged Spoofing
Mobi Telecom and its owner Davinder Singh "purposefully allow robocallers to use their service" to place illegal robocalls by using "ruses to appear on recipients’ telephones as coming from U.S. and even local phone numbers," Frontier and its subsidiaries, Southern…
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New England Telephone Company and SNET America, told the U.S. District Court of Connecticut in a complaint filed Tuesday in case 3:22-cv-00218. Frontier alleged the Wyoming VoIP provider is using its services to place spoofed calls to Frontier's landline consumers in Connecticut and has "never implemented the robocaller mitigation program it publicly committed to implement, and the FCC has noted that Mobi Telecom, LLC has been non-responsive." Singh's company is "so far divorced from the norm and what is required under the law and FCC regulations" that it's "clear that they are intentionally and recklessly ratifying the illegal conduct of robocallers in an attempt to compete unfairly, interfere with other voice service providers’ contracts, facilitate violations of the law, including those related to unfair and deceptive trade practices and consumer protection," the complaint said. Frontier said "hundreds" of its customers have terminated their landline service "in part because of harassment from robocallers," and sought a jury trial. Mobi couldn't be reached for comment.