Intrado and Communication Service for the Deaf Urge Direct Video Calling Pilot
Representatives of Intrado and Communication Service for the Deaf spoke with FCC staff about how direct video calling (DVC) could improve emergency response. The two entities are working together on a pilot project “to see how DVC might be incorporated…
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into 911 emergency response,” and “several Public Safety Answering Points have expressed interest in participating,” said a filing posted Tuesday in docket 21-479. They also discussed how the FCC could fund the pilot through the telecommunications relay services fund. “Staff requested additional information to demonstrate call flow options for incorporating DVC into 911, which CSD and Intrado committed to provide,” the filing said.