Public Interest Groups Oppose EEI-Sought Exemption for Texts
Consumer and public interest groups raised concerns on the Edison Electric Institute's petition asking the FCC to clarify that utilities have “prior express consent” under the Telephone Consumer Protection Act to send “demand response calls and texts” to their customers (see 2503100047). Led by the National Consumer Law Center, the groups met with Consumer and Government Affairs Bureau staff, said a filing Friday in docket 02-278.
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“Maintaining the rigorous interpretation of the ‘prior express consent’ required for automated calls is imperative to ensuring that telephone subscribers have control over the calls that they receive,” the groups said: “We noted the dwindling trust in the voice service feature of the nation’s telephone system, and the need to ensure that text messages remain a reliable and useful mechanism of communicating in the United States.”