FCC Delays New TCPA Consent Requirements for a Year
The FCC Consumer and Governmental Affairs Bureau on Monday delayed for a year some of the requirements of the agency's February 2024 Telephone Consumer Protection Act consent order (see 2402160048). Originally set to take effect Friday, the requirements were delayed until April 11, 2026.
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“We find that good cause exists to justify a limited waiver of the effective date … to the extent that it requires callers to apply a request to revoke consent made in response to one type of message to all future robocalls and robotexts from that caller on unrelated matters,” the bureau said. The order cited concerns raised by various banking and financial groups (see 2503120040).
The record “confirms that a limited delay is necessary to provide sufficient time for affected parties to process revocation requests received across different business units,” it said. “A variety of … organizations confirm that in the absence of such a delay that they will incur significant hardship in the expenditure of resources to comply with the rule.” As a result, “we believe that the public interest is served by delaying the effective date to ensure that these parties can process revocation requests in a cost-effective manner that effectuates the preferences of the called party.”
In a filing posted Monday, LendingTree supported the delay. LendingTree “shares the consents it obtains on behalf of multiple lenders in response to each inquiry,” the filing said: “These lenders are large and small businesses, sometimes having multiple business units and multiple channels of communication with a customer. This can present challenges in implementing the … Order’s statements regarding the scope of a consumer’s revocation of consent.”