Telnyx: FCC Pushing 'Unprecedented' Illegal Calls Requirement
FCC claims that Telnyx didn't do enough to stop apparent scam calls made using its voice service platform are factually wrong, the company said Wednesday. Telnyx said it "has done everything and more than the FCC has required for Know-Your-Customer…
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and customer due diligence procedures." FCC commissioners this week approved a proposed $4.5 million fine against the company; it was the first commission-level action under Chairman Brendan Carr (see 2502040065). In a statement, Telnyx said the FCC traditionally has expected providers to take reasonable steps to detect and block illegal traffic, and now the agency wants to impose fines "for limited unlawful calling activity that Telnyx not only did not originate but swiftly blocked within a matter of hours." It said the agency is trying to introduce "an unprecedented zero-tolerance requirement on providers through enforcement action, in the absence of any defined rules informing providers what is expected of them."