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First FCC-Level Action Under Carr Sees Robocall Fine Proposed

Telnyx didn't do enough to stop artificial and prerecorded voice messages claiming to be from a nonexistent FCC "fraud prevention team" -- calls that went to FCC staff and their family, among others -- the agency said Tuesday in proposing…

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a $4.5 million fine against the communications platform operator. The notice of apparent liability (NAL) was the first commission-level action under Chairman Brendan Carr. The agency said in the NAL that at least one recipient of the FCC impostor calls in February 2024 was connected to someone who demanded that outstanding FCC fines be paid in Google gift cards. The agency said Telnyx didn't conduct due diligence in verifying that the people who placed the call were who they said they were or their reasons for establishing Telnyx accounts. "Cracking down on illegal robocalls will be a top priority at the FCC,” Carr said, adding that the fine "flows from an apparently illegal robocalling scheme and continues the FCC’s longstanding work to stop bad actors.” The 3-1 approval of the NAL saw Carr's fellow Republican commissioner, Nathan Simington, dissenting, as he did under Democratic Chairwoman Jessica Rosenworcel in recent months, due to questions about the agency's enforcement authority (see 2409060054). Democratic Commissioner Anna Gomez said in a statement that she supports self-reporting on potential rules violations and applauded Carr's office for allowing edits to the NAL to encourage self-reporting.