FCC Partners With the National Domestic Violence Hotline in MOU
The FCC and National Domestic Violence Hotline (NDVH) have signed a memorandum of understanding creating “a formal partnership dedicated to supporting survivors of domestic violence,” said an agency news release Monday. “This partnership will focus on creating resources and training…
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materials to ensure that survivors are aware of their rights and can access the support they need,” it said. “By working together to provide resources, training, and outreach, we can empower survivors to access the essential communication tools they need to rebuild their lives,” said FCC Chairwoman Jessica Rosenworcel in the release. Under the MOU, the FCC and the NDVH will collaborate on guides to help domestic violence survivors use the agency’s line separation rules and emergency communications support services. The FCC “will educate The Hotline’s staff on relevant rules and services,” and the NDVH “will train FCC contact center personnel on trauma-informed approaches to supporting survivors,” the release said. “By combining their expertise, the FCC and The Hotline aim to empower survivors and promote their safety and well-being through access to essential communication services and support.”