Public Safety Groups: FCC Should Require 911 Outage Dashboard
A trio of public safety groups urged the FCC to require telecom providers to “implement, host, maintain, and operate” a secure, two-way outage dashboard providing updated information on 911 outages. The Association of Public-Safety Communications Officials, the National Association of…
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State 911 Administrators and the National Emergency Number Association said the existing system isn’t working. “Unfortunately, the Commission’s current outage reporting rules combined with the practices of the service providers often result” in emergency communications centers (ECCs) “not being notified of outages or receiving notifications that are either irrelevant to the ECCs’ jurisdiction, provide limited information, are not updated in a timely manner, or are formatted in a way that it is difficult and time-consuming for the ECCs to parse through during an outage situation,” said a filing this week in docket 15-80. ECCs “should be notified of outages and disruptions that could impact communications … even if the outage does not meet the high thresholds that trigger a notification requirement in the existing rules,” they added.