FCC Issues Stricter Filing Requirements for Robocall Mitigation Database
The FCC tightened filing requirements for the Robocall Mitigation Database “to better ensure widespread compliance and heightened awareness of provider responsibilities to protect consumers,” said a news release and order Wednesday. “We are tightening our rules to ensure voice service…
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providers know their responsibilities and help stop junk robocalls,” said FCC Chairwoman Jessica Rosenworcel. The database’s “continued effectiveness relies on information submitted by providers being complete, accurate, and up to date,” the order said. “Yet a review of filings in the Database indicates a lack of thoroughness and diligence by some providers and, in some cases, malfeasance by bad actors.” The new rules include a $100 filing fee, requirements that providers promptly update the database with changes, higher forfeitures for false or inaccurate information, an annual recertification requirement, and a two-factor authentication process for logging into the database. Incompas, NCTA and others had objected to the filing fees and higher penalties for inaccurate submissions (see 2410160037). “Through these actions, we strengthen the Robocall Mitigation Database as a compliance and consumer protection tool,” the order said. In addition, it directs the Wireline Bureau to “establish a dedicated reporting mechanism to facilitate shared oversight of the database among all stakeholders” and issue additional guidance and best practices for companies that use it.