Incompas: FCC Should Limit Fines, Multifactor Authentication for Robocall Database
Some FCC proposals for improving the Robocall Mitigation Database won’t address bad actors, Incompas said in an ex parte filing posted Monday in docket 24-213. For example, the agency shouldn’t assess a base $10,000 fine when telephone providers submit inaccurate…
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but “readily curable” information to the Robocall Mitigation Database, Incompas said. “Providers should not be assessed a base forfeiture unless they have either failed to respond to the Commission requests to update information in their RMD filing or ‘knowingly’ submitted inaccurate data,” Incompas said. In addition, the FCC shouldn’t require a $100 filing fee for RMD filings. An FCC proposal requiring multifactor authentication to access the database is also “unlikely to produce benefits that justify the additional burden,” Incompas added. “Placing an additional layer of security on the RMD will further burden voice service providers that conduct robocall mitigation on a team-wide basis and may make it harder to update the RMD if the multi-factor authentication point of contact is not available.” Accordingly, Incompas “urges the Commission to ensure that the administrative changes it is pursuing are warranted and will have the desired impact of addressing and removing bad actors engaged in illegal activity.”