CTIA Speaks With FCC Staff on Safe Connections Act Implementation

of domestic violence. “CTIA provided an update on its multi-year partnership with the National Domestic Violence Hotline to successfully implement the SCA and ensure that wireless providers’ employees can respond sensitively and effectively to the specific needs of survivors seeking Safety,” CTIA said. The group encouraged the commission “to adopt outcome-oriented rules that support the needs of survivors and the goals of the SCA while ensuring that providers have sufficient flexibility to successfully implement the necessary modifications across their diverse operations.”