CPUC Seeks Public's Thoughts on Telecom Service Quality
The California Public Utilities Commission plans hearings April 18 and May 3 in a rulemaking on changes to service quality reviews, Administrative Law Judge Thomas Glegola ruled Monday in docket R.22-03-016. Wireless and VoIP groups bristled at the possibility of…
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the CPUC applying such rules to their industries (see 2301240058). The ALJ directed telecom companies to help with outreach to customers about the hearings, which start at 2 p.m. and 6 p.m. PDT each day.