Shoppers Turning to Curbside Pickup to ‘Lessen’ COVID-19 Worries: ETA
U.S. consumers remain undeterred from holiday shopping by inflation or COVID-19 pandemic worries, and more than three-quarters plan to spend the same or more on holiday gifts than last year, an Electronic Transactions Association survey found. ETA hired the Strawhecker…
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Group to canvass 512 adults in late October, finding nearly half (47%) worried about the safety of shopping in-store due to COVID-19, and a majority (55%) concerned about finding empty shelves due to supply chain issues, said ETA. Consumers are turning to options like curbside pickup (71%) or delivery services (80%) “to lessen their worry,” it said.