Intrado Talks Text-to-988 With FCC
Wireless carriers' cellsite text control center and location-based routing parameters could let TCCs route texted messages to the 988 suicide prevention hotline to a centralized 988 center or multiple centers, Intrado representatives told FCC Wireline and Public Safety bureaus' staffers,…
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per a docket 18-336 posting Wednesday. It said that also would let 988 centers route the texts to other destinations. It said that option would support numerous text protocols, not real-time text.