A Smartphone-Controlled Hotel Room? Hilton Thinks Yes
Hilton is beta-testing Connected Room, a “first-of-its-kind" for guests to control a stay from mobile devices, it said Thursday. It's being beta-tested in the Hilton Garden Inn Memphis/Wolfchase Galleria, a spokeswoman told us. The model will begin to scale “rapidly”…
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to hotels in the U.S. next year, the company said. Guests can load streaming media and other accounts to in-room TVs. A video in the news release shows CNBC, ESPN, Food Network, Showtime, YouTube and TuneIn. Consumer acceptance of digital room keys shows guests want connected capabilities that are simple, the representative said, and conventional controls must "remain functional at all times."