OPC Rejects Verizon Data Requests in DC PSC Service Quality Investigation
Verizon lacks authority to seek data from the District of Columbia Office of People’s Counsel in the Public Service Commission’s investigation into service-quality standards for LECs, OPC said in a Friday letter in RM27-2014-01. “Verizon does not have independent investigatory…
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authority nor has the Commission established a procedural schedule in this proceeding pursuant to which discovery can be propounded." The carrier asked OPC how many D.C. complaints it got about Verizon from 2014 to 2017, by category, and if OPC changed its categories of Verizon complaints since 2011. The company declined to comment Monday.