DC PSC Mulls Extra Telecom Service Quality Metrics
The District of Columbia Public Service Commission sought comment on proposed changes to service quality rules for telecom providers with more than 10,000 access lines. Amendments to Title 15 sections 2720 and 2799 of municipal regulations would add a trouble…
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clearing time measure -- to evaluate time needed to repair service-affecting but not out-of-service problems -- and a repeat trouble measure to study the percentage of repeated problems with a particular service line, said Friday's notice on RM27-2014-01 in the DC Register. Comments are due Dec. 18, replies Jan. 2. Verizon objected to a separate PSC proposal to require more detailed outage data (see 1711010003).