Communications Daily is a service of Warren Communications News.

FCC Is Clamping Down on Unwanted Robocalls, Official Assures Consumers

The FCC gets why consumers are frustrated with unwanted marketing, spoofed and robotic calls, and help is on the way, said Consumer and Governmental Affairs Bureau Chief Alison Kutler in a Friday blog post. “We’re consumers too, and we get…

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our fair share of sham calls congratulating us on a ‘free vacation’ or warning us that our auto warranty is about to expire,” Kutler wrote. “We’ve ensured that robocallers must get your permission before making most types of calls to your cell phone,” she said. “We’re working with phone companies and many others to improve call blocking tools so that you can better control the calls you get -- and don’t get. We also want to get the word out on the worst scams. Criminals don’t play by our rules, so we’ll be ramping up our efforts to ensure consumers are aware of the latest telemarketing scams and fraud attempts for which you should be on the lookout. More on these efforts is coming soon.”