CBP Fixing ACE Portal Account Deactivation Problem
CBP is working to fix a problem within ACE that erroneously deactivated ACE portal accounts, the agency said in a March 29 CSMS message (here). Following an increased number of calls about ACE portal deactivations, CBP determined the cause and…
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"rectified the problem," it said. "While CBP is working to identify and repair the erroneous deactivations, Trade Account Owners can now reactivate and reset passwords from their portal accounts," CBP said.