More than 50 percent of U.S. smartphone and...
More than 50 percent of U.S. smartphone and tablet owners want tech support services that would protect against loss, theft or viruses, even though fewer than 10 percent of owners will experience those issues, Parks Associates said Tuesday in a…
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report. It said about 55 percent are interested in virus and identity theft protection, while 50 percent want services that will repair or replace a damaged device. The most common issues device owners encountered were short battery life, lack of wireless Internet connectivity and issues with app functionality, Parks Associates said. About 40 percent of U.S. broadband households said they're likely to buy a smoke or fire detector that can be remotely monitored, while 25 percent said they're interested in connected sensors and thermostats, the firm said (http://bit.ly/RmJdYf).