Purple Communications supports a request for a temporary...
Purple Communications supports a request for a temporary waiver of the FCC’s speed-of-answer requirements for Video Relay Service, it said Tuesday (http://bit.ly/1kJzDsp). ZVRS, Sorenson and the Communication Axess Ability Group asked earlier this month for waiver of the requirements, set…
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to go into effect Jan. 1 (http://bit.ly/1bsDL80). Purple said it shares the FCC’s desire for consumers to get a faster speed of answer, but “without properly funding an elevated service level through increased VRS rates, the revised standard is neither operationally practical nor ultimately in the best interests of the consumers who are the intended beneficiaries of the standard,” the VRS provider said. In a separate filing Tuesday, Purple stressed the need for “greater interoperability” in the VRS industry (http://bit.ly/1kJCqSw). “The use of legacy equipment is the largest switching barrier preventing free consumer choice of providers, further perpetuating the highly concentrated market status quo,” it said.