‘Consumer frustration’ reigns because cable companies aren’t comp...
“Consumer frustration” reigns because cable companies aren’t complying with FCC rules in place since last July requiring support for the IEEE-1394 home network interface, the 1394 Trade Assn. told the FCC in an ex parte filing. Cable MSOs “are…
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rejecting consumer requests” for 1394-enabled set-top devices or are guilty of “poor implementation” where those devices are available, the group said. It urged the Commission to begin requiring cable operators to regularly report 1394 deployment by unit volume and to make provision on the FCC website for fielding consumer complaints. NCTA had no comment, pending study of the filing.